While it is Aggressive Appliances’ purpose “to help people purchase and fully enjoy their appliances to their full extent”, we also recognize that some products, for a multitude of reasons, return to our warehouse.
Product returns must be made within 15 days of the date you receive your order. Product must be packed in the original, undamaged and complete packaging. Previously installed, special orders or special modifications cannot be returned under any circumstance. All accessories, clean instruction books and warranty cards must be returned. Product that does not meet the criteria above or has been used, may, at Aggressive’s discretion, not be accepted as a return, or may be subject to additional return and shipping/delivery fees and in some cases significant re-stocking charges may apply to a re-stocking fee in an amount representative of the condition of the product or its packaging. Aggressive reserves the right to decline to an exchange or accept the return of ANY product other than the product that is initially defective after the 15 day period. Refunds for products being returned will be issued once the product is received back at Aggressive and meet our product return criteria listed above.
There is an expense to this return process and the last thing we want is for a customer to have a bad experience. If through no fault of Aggressive a product is returned, we will charge a 25% restock (of sales price) fee. These return policies do not apply to products which are being serviced within the guidelines set forth by the manufacturer.